German-Speaking B2B Solutions Consultant - Sofia Relocation

Mercier Consultancy Group; United States; Remote; USD 22,000 - 36,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Professional growth opportunities

Job summary

Mercier Consultancy Group in Sofia is seeking a German-speaking B2B Solutions Consultant to support corporate clients and drive service excellence within the B2B sector. You will resolve complex inquiries and build long-term relationships while leveraging CRM tools.

Successful candidates will have native or fluent German, prior B2B customer support experience, and the ability to relocate to Sofia. An EU passport is mandatory, with a comprehensive relocation package offered.

Qualifications

• Native or fluent German (spoken and written) required.
• Prior experience in B2B customer support or client relations.
• Strong communication skills with a consultative demeanor.

Responsibilities

• Provide high-level B2B consultative support to German-speaking corporate clients.
• Resolve complex inquiries and ensure customer satisfaction in the B2B sector.
• Maintain professional stakeholder relationships to drive business growth.
• Utilize CRM tools to log, track, and manage client interactions.
• Collaborate with cross-functional teams to streamline service delivery.
• Identify opportunities to improve service and customer experience.
• Stay updated on product knowledge to provide accurate German-language solutions.

Skills

German language

B2B support

Communication skills

Client relations

Tools

CRM software

Job description

Mercier Consultancy Group in Sofia is seeking a German-speaking B2B Solutions Consultant to support corporate clients and drive service excellence within the B2B sector. You will resolve complex inquiries and build long-term relationships while leveraging CRM tools.

Successful candidates will have native or fluent German, prior B2B customer support experience, and the ability to relocate to Sofia. An EU passport is mandatory, with a comprehensive relocation package offered.