Gerente de Servicio de Concesionario

SKIMASTERS WATERSPORTS INC; Kenmore (WA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Dental insurance

Health insurance

Training & development

Vision insurance

Career advancement

Flexible scheduling

Competitive compensation

Job summary

SKIMASTERS WATERSPORTS INC. in Kenmore, WA is seeking a Dealership Service Manager to lead our marine service team.

You will oversee service advisors, handle customer inquiries, and ensure proper documentation, while driving service quality and profitability. Requirements include a high school diploma or GED (bachelor’s preferred), a valid driver’s license, pre-employment screening, and at least two years as a marine service writer/advisor; experience as a service manager is preferred.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Valid state-issued driver’s license and clean driving record are required.
• Successful completion of a pre-employment drug and background screening.
• At least two years of experience as a marine service writer or service advisor is required.
• Experience as a marine service manager is preferred.
• Deep understanding of marine technology, marine service technician duties, and marine repair services is required.

Responsibilities

• Manage a team of marine service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on best practices for improving sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Benefits

• Employee discounts
• Paid time off
• Dental insurance
• Health insurance
• Training & development
• Vision insurance
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are looking for a Dealership Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy marine service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of marine service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required, bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an marine service writer or service advisor is required. Experience as an marine service manager is preferred
• Deep understanding of marine technology, marine service technician job duties, and marine repair services is required