Geospatial Product Support

Seiler Instrument Inc.

Louisville (KY)

On-site

USD 78,000 - 83,000

Full time

14 days+

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Benefits offered by this job

Medical Vision Dental
PTO
401(k) Matching
Tuition Reimbursement
9 Holidays
Company Events
EAP
Flexible Start Times
Profit Based Bonus

Job summary

Seiler Geospatial in Louisville, KY, seeks a Geospatial Product Support Specialist to deliver expert support and training for Trimble geospatial hardware and software. You will train users, demonstrate products, and travel to client sites to provide on-site and regional support.

The role emphasizes independent work, strong customer service, and collaboration with the sales team to meet client needs. A background in surveying or civil engineering is preferred.

Qualifications

  • Background in land surveying or civil engineering.
  • Strong technical support and customer service skills.
  • Proficiency with computers and troubleshooting.
  • Ability to work independently and manage multiple priorities.
  • Experience in product or software training preferred.

Responsibilities

  • Deliver expert technical support and training for Trimble geospatial products.
  • Conduct product demonstrations with sales team.
  • Lead on-site and remote training sessions.
  • Travel locally and regionally to provide support.
  • Collaborate with customers to resolve issues.

Skills

Geospatial knowledge
Technical support
Customer service
Training delivery
Troubleshooting

Education

Land Surveying
Civil Engineering
Related field

Tools

Trimble Access
Trimble Business Center
GNSS receivers
Robotic total stations
Digital levels

Job description

Geospatial Product Support# Geospatial Product SupportLouisville - Jeffersontown, KY 40299; Lexington - Lexington, KY 40505## OverviewSalary Range$78,000.00 - $83,200.00 Salary/yearPosition TypeFull TimeJob ShiftDayEducation LevelHigh School/GED## DescriptionAre you ready to take your geospatial career to the next level? Join **Seiler Geospatial**, a leading Trimble Geospatial dealer, as a **Geospatial Product Support Specialist**!In this role, you’ll provide expert support for cutting-edge **Trimble Geospatial hardware and software**, empowering clients to harness the full potential of the latest industry innovations. You’ll stay ahead of the curve with **exclusive access to the newest Trimble equipment** and **ongoing training from industry-leading experts**.But it doesn’t stop there! This position includes **paid travel to premier events like Trimble Dimensions in Las Vegas**, offering exclusive learning opportunities to expand your expertise and network with top professionals in the field. You’ll not only deepen your own knowledge but also share your skills through training sessions and support, making a meaningful impact in the geospatial community.If you’re passionate about technology, innovation, and helping others succeed, this is your chance to elevate your career while shaping the future of the geospatial industry! When you join Seiler Geospatial, you’re not just taking on a job — you’re embracing a career that helps you grow, innovate, and thrive.**Perks and Benefits:*** Medical, Vision, and Dental health plans* Parental and Bonding Leave* PTO* 401(k) Matching* Tuition ReimbursementHere at Seiler, we are committed to not only manufacturing and selling the highest quality systems and utilizing modern techniques, but we are also committed to our employees’ well-being and happiness. In addition to the perks above we also offer:* 9 annual paid holidays* 1-2 free company events every summer* Employee Assistance Program (EAP)* Flexibility in start/stop time for most positions* Profit Based Bonus and ***More!*****Responsibilities include:**As a **Geospatial Product Support Specialist**, you’ll play a pivotal role in supporting our clients and advancing geospatial solutions:* Deliver **expert technical support and training** for Trimble geospatial products, including:* + Trimble Access and Trimble Business Center software + GNSS receivers + Robotic total stations + Digital levels* Collaborate with the **sales team** to provide product demonstrations and address client needs.* Conduct engaging and effective **training sessions**, both online and in-person.* Travel locally and regionally throughout Indiana, providing on-site support and training (company vehicle provided).## Qualifications**Requirements:*** A background in **Land Surveying**, **Civil Engineering**, or a **related field** (experience with Trimble Geospatial products is a strong plus).* Exceptional **technical support skills** paired with outstanding customer service abilities.* Proficiency with computers, including troubleshooting and software support.* The ability to work **independently** while managing multiple priorities with ease.* Experience in **product or software training** (preferred but not required).
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