Generator Service Specialist - Power Reliability & On-Call

Rack Industries; West Palm Beach (FL); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Vision insurance

Job summary

Rack Electric is seeking a full-time Distributed Energy Generator Service Specialist to keep residential and commercial generators ready through maintenance and troubleshooting. You will work on-site, install monitoring equipment, and use ATS load shedding and surge protection concepts as you diagnose issues.

You must be ready for on-call rotations, storm coverage, and physical work including lifting up to 70 lbs. Training on features and benefits will be provided.

Qualifications

• Mechanical troubleshooting proficiency and hands-on repair experience.
• Ability to work in extreme weather and demanding environments.
• Clean driving record and willingness to obtain required licenses.

Responsibilities

• Perform scheduled bi-annual maintenance on residential and commercial generators.
• Install and service monitoring equipment for customers and the team.
• Diagnose and repair generator and related systems issues.
• Maintain paperless CRM workflow with notes, photos, and results.
• Support customers during critical moments via on-call rotation.

Skills

Mechanical troubleshooting

Maintenance & repair

Electrical aptitude

Criminal & safety compliance

Tools

CRM tools

Testing equipment

Job description

Rack Electric is seeking a full-time Distributed Energy Generator Service Specialist to keep residential and commercial generators ready through maintenance and troubleshooting. You will work on-site, install monitoring equipment, and use ATS load shedding and surge protection concepts as you diagnose issues.

You must be ready for on-call rotations, storm coverage, and physical work including lifting up to 70 lbs. Training on features and benefits will be provided.