General Surgery Admin Coordinator - Patient-Focused

Beth Israel Lahey Health; United States; On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Assistant to support the General Surgery Department and leadership. The role includes screening calls, preparing correspondence, scheduling, and maintaining records to ensure smooth day-to-day operations.

The position emphasizes professional confidentiality and strong customer service in a busy health-care environment, with hours Monday–Friday, 8:30am–5:00pm.

Qualifications

• Answers and screens telephone calls with accurate messaging and directs calls as needed.
• Types and prepares correspondence and documents; proofreads for grammar and spelling.
• Schedules appointments and maintains calendars; supports department events and meetings.
• Provides positive customer service that supports department operations and patient care.
• Keeps department files and records organized; enters data into databases/spreadsheets.

Responsibilities

• Greets patients, families, visitors and staff; conveys information clearly.
• Maintains confidentiality and professional demeanor in all interactions.
• Prepares routine administrative forms and routes documents for approvals.
• Updates patient demographics and insurance information when necessary.

Skills

Communication skills

Customer service

Education

High School diploma or GED

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking an Administrative Assistant to support the General Surgery Department and leadership. The role includes screening calls, preparing correspondence, scheduling, and maintaining records to ensure smooth day-to-day operations.

The position emphasizes professional confidentiality and strong customer service in a busy health-care environment, with hours Monday–Friday, 8:30am–5:00pm.