General Restaurant Manager: Guest-First Operations Leader

Dunkin' Donuts; City of Rochester (NY); Sur place; USD 60 000 - 85 000; Plein temps

Résumé du poste

Dunkin' Donuts in Rochester, NY is seeking a General Restaurant Manager to lead daily operations of a single restaurant, delivering great guest experiences and maintaining Dunkin' standards. You will recruit, train, supervise staff including shift leads and team members, and ensure health, safety and sanitation compliance.

This role requires strong leadership, financial acumen, and the ability to optimize labor, inventory and food costs while driving profitable top‑line sales.

Qualifications

• Experience leading a restaurant or retail team.
• Ability to recruit, train and supervise staff.
• Strong knowledge of health, safety and sanitation standards.
• Proven financial management and cost-control skills.
• Excellent communication and guest service focus.

Responsabilités

• Recruit, hire, train and supervise restaurant team members.
• Lead by example and promote teamwork.
• Oversee opening and closing procedures.
• Monitor food and labor costs and inventory.
• Ensure compliance with health and safety regulations.
• Engage with the local community and partnerships.

Connaissances

Leadership

Team management

Guest services

Communication

Financial management

Training

Problem solving

Time management

Formation

College degree preferred

Basic computer skills

Fluent English

Description du poste

Dunkin' Donuts in Rochester, NY is seeking a General Restaurant Manager to lead daily operations of a single restaurant, delivering great guest experiences and maintaining Dunkin' standards. You will recruit, train, supervise staff including shift leads and team members, and ensure health, safety and sanitation compliance.

This role requires strong leadership, financial acumen, and the ability to optimize labor, inventory and food costs while driving profitable top‑line sales.