Dunkin Restaurant Leader: Guest Experience & Ops

Dunkin; Village of Hilton (NY); Vor Ort; USD 55.000 - 90.000; Vollzeit

Zusammenfassung

Dunkin is seeking a General Restaurant Manager in New York to lead daily restaurant operations, uphold Dunkin standards, and drive guest satisfaction. You will recruit and train staff, manage cash, inventory and labor costs, and maintain a safe, welcoming environment in a fast-paced setting.

Success requires proven leadership in hospitality, financial acumen, and the ability to motivate a team to deliver consistent, friendly service while meeting franchise goals.

Qualifikationen

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Aufgaben

• Recruit, hire and supervise restaurant team members.
• Oversee opening and closing procedures and cash management.
• Monitor inventory, food and labor costs to maximize profitability.
• Ensure compliance with health and safety regulations and brand standards.
• Lead training programs and coach staff to improve performance.
• Engage with the local community and drive guest satisfaction.

Kenntnisse

Leadership

Team management

Guest service

Operations

Training

Ausbildung

College Degree preferred

Jobbeschreibung

Dunkin is seeking a General Restaurant Manager in New York to lead daily restaurant operations, uphold Dunkin standards, and drive guest satisfaction. You will recruit and train staff, manage cash, inventory and labor costs, and maintain a safe, welcoming environment in a fast-paced setting.

Success requires proven leadership in hospitality, financial acumen, and the ability to motivate a team to deliver consistent, friendly service while meeting franchise goals.