General Merchandise Manager — Department Ops & Growth

harps; Brownsville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Harps is seeking a General Merchandise Manager to lead the department's day-to-day operations, focusing on readiness, staffing, pricing, inventory and safety. This role drives merchandising standards and customer service to deliver exceptional value and a positive shopping experience.

The ideal candidate has experience in general merchandise, strong leadership, and the ability to coach a team in a fast-paced environment. Flexible scheduling and a commitment to Harps' mission are essential.

Qualifications

• High school diploma or GED.
• Experience in general merchandise preferred.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Clear and concise written and verbal communication.
• Ability to lift and move merchandise up to 60 pounds.

Responsibilities

• Oversee general merchandise department operations, including readiness, staffing, supervision, price maintenance, and safety.
• Manage replenishment and inventory processes including ordering, receiving, reporting, back stock, and returns.
• Maintain merchandising and sales floor standards with proper stocking, displays, signing and rotation.
• Lead and coach team members to deliver superior customer service and maintain department performance.
• Uphold Harps policies, procedures and safety standards while building relationships with staff and customers.

Skills

Staffing & supervision

Inventory management

Merchandising

Customer service

Leadership

Communication

Problem solving

Safety compliance

Job description

Harps is seeking a General Merchandise Manager to lead the department's day-to-day operations, focusing on readiness, staffing, pricing, inventory and safety. This role drives merchandising standards and customer service to deliver exceptional value and a positive shopping experience.

The ideal candidate has experience in general merchandise, strong leadership, and the ability to coach a team in a fast-paced environment. Flexible scheduling and a commitment to Harps' mission are essential.