General Manager – Upscale Boutique Hotel - Birmingham, Alabama

MissionHires; Birmingham (AL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive base salary

Quarterly bonus potential

Comprehensive health benefits

401(k) with company match

Paid Time Off (PTO)

Career growth opportunities

Job summary

MissionHires is seeking a Hotel General Manager to lead daily operations of an upscale boutique hotel in Birmingham, Alabama. This role is pivotal in ensuring guest satisfaction, operational excellence, and revenue growth.

The ideal candidate will have over 3 years of experience, particularly in hospitality management, with a preference for Marriott brand experience. The position also offers competitive salary, comprehensive health benefits, and opportunities for career growth.

Qualifications

• 3+ years of experience as a Hotel General Manager in upscale/boutique hotels.
• Proven background in hotel operations and guest services.
• Experience with Marriott brands preferred.

Responsibilities

• Oversee daily hotel operations across all departments.
• Ensure brand compliance and quality assurance standards.
• Lead sales and marketing initiatives to grow revenue.

Skills

Hospitality management

Sales and revenue management

Team leadership

Communication

Problem-solving

Tools

Microsoft Office Suite

Hotel PMS

Job description

Overview

The Hotel General Manager leads all daily operations of an upscale boutique property, ensuring outstanding guest satisfaction, operational excellence, revenue growth, and team engagement. The role is central to maintaining brand and corporate standards while driving profitability and positioning the hotel as a community leader.

Responsibilities

• Oversee daily hotel operations across all departments (front office, housekeeping, F&B, engineering, sales)
• Deliver exceptional guest service while ensuring safety, compliance, and property presentation
• Drive P&L management, budgeting, forecasting, and cost control to maximize profitability
• Lead sales and marketing initiatives to capture new business and grow revenue
• Build strong community relationships and represent the hotel in community/government affairs
• Ensure brand compliance and quality assurance standards are met/exceeded
• Recruit, train, and retain a high-performing hotel team focused on engagement and development
• Provide hands-on leadership across all areas of the property as needed

Requirements

• Minimum 3 years of experience as a Hotel General Manager (upscale, boutique, or branded full-service hotel experience strongly preferred)
• Proven background in hospitality management, hotel operations, and guest services
• Marriott brand experience (Autograph, Renaissance, Marriott Hotels, etc.) strongly preferred
• Strong background in sales, revenue management, and financial performance
• Skilled in team leadership, employee training, and retention strategies
• Financially astute with proven ability in budgeting, forecasting, and KPI monitoring
• Excellent communication, decision-making, and problem-solving skills
• Proficiency in Microsoft Office Suite and familiarity with hotel PMS (Property Management Systems)
• Valid driver’s license required
• Relocation candidates welcome

Benefits

• Competitive base salary + quarterly bonus potential
• Comprehensive health benefits: Medical, Dental, Vision, Life, STD, LTD
• 401(k) with company match
• Paid Time Off (PTO)
• Career growth opportunities with a fast-growing management company
• Resources, training, and support for success