Hotel General Manager

Lyons HR, LLC; Jasper (AL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

Lyons HR, LLC is seeking an experienced Hotel General Manager for a 71 room property located in Jasper, Alabama. As a vital member of the leadership team, you will oversee all operations and ensure the highest level of guest and associate satisfaction.

Your responsibilities include maintaining compliance with brand standards, managing budgets, and enhancing the service culture by training associates. This position offers a comprehensive benefits package including medical, dental, and vision.

Qualifications

• Minimum 2 years’ experience in hotel/hospitality management.
• Experience with major hotel brands such as IHG, Marriott, or Hilton.
• Proven ability to manage budgets and understand profit & loss statements.

Responsibilities

• Oversee day-to-day hotel operations, ensuring guest satisfaction.
• Maintain compliance with brand and company standards.
• Train associates to enhance service culture.
• Inspect safety and security standards.

Skills

Hotel management

Guest service delivery

Budget management

Team leadership

Job description

Experienced Hotel General Manager needed for a 71 room property in Jasper, Alabama.

As a key member of the property leadership team, the General Manager is accountable for the total operation of the property. The General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals.

A Day in the Life:

• You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate satisfaction is of the utmost importance.
• You will be responsible for assisting with the overall performance of the property’s operations, including (but not limited to) P&L, guest satisfaction, brand quality assurance, budget, and labor.
• You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture.
• You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company.
• You will inspect and oversee that safety and security standards are being maintained.
• You will support guest experience and satisfaction in all operations.
• You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales, and Leadership to ensure that property and company goals are being achieved.
• You will act as the face of the property by being actively involved in the local community.

Requirements:

• 2 years’ minimum experience in hotel/hospitality management
• Experience with major hotel brands such as IHG, Marriott, or Hilton
• The skills to lead a team to consistently deliver exceptional guest service
• A proven track record of meeting budgets, understanding profit &loss statements, and cost controls
• Comprehensive benefits package including medical, dental, and vision