General Manager, Swim School Growth & Service

SafeSplash Alexandria (Kingstowne); Alexandria (VA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Personal Time Off (PTO)

Quarterly Bonuses tied to performance

Company parties

Employee discounts

Flexible schedule

Training & development

Bonus based on performance

Free uniforms

Job summary

SafeSplash Alexandria (Kingstowne) is seeking a hands-on General Manager to lead daily operations, drive guest satisfaction, and oversee sales and service at our swim school. You will supervise staff, manage scheduling, and ensure safety standards across front desk, retail, and swim instruction.

This role offers growth within a franchise, with training, incentives, and community programs. You’ll partner with regional leadership to align customer service with the brand and achieve revenue and

Qualifications

• Leadership skills to motivate, supervise and develop staff.
• Ability to work effectively in a team environment.
• Willingness to work any day of the week.

Responsibilities

• Develop, implement, and manage the strategies that grow the business.
• Partner with the Regional Manager to establish customer service vision and strategy, execution, and community interaction.
• Provide vision, leadership, and direction to staff and operations.
• Manage P&L to achieve revenue, cost, and margin objectives.
• Drive programs that grow the business while optimizing margins.
• Forecast, budget, plan, and set goals.
• Set and manage productivity and performance expectations for personnel.
• Organize and develop a team to deliver service and grow the business.
• Attract and hire quality individuals for open positions.
• Manage front desk and retail counter.
• Perform swim instruction, as necessary.

Skills

Leadership

Teamwork

Staff motivation

Staff development

Job description

SafeSplash Alexandria (Kingstowne) is seeking a hands-on General Manager to lead daily operations, drive guest satisfaction, and oversee sales and service at our swim school. You will supervise staff, manage scheduling, and ensure safety standards across front desk, retail, and swim instruction.

This role offers growth within a franchise, with training, incentives, and community programs. You’ll partner with regional leadership to align customer service with the brand and achieve revenue and