Swim School Lead & Growth Manager

SafeSplash Alexandria (Kingstowne); Alexandria (VA); Presencial; USD 45.000 - 55.000; Tempo integral

Benefícios oferecidos por esta vaga

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Free swim lessons for children

Resumo da vaga

A leading swim school in Alexandria is seeking an Assistant Manager to help manage operations, recruit and train staff, and ensure high customer service standards. Ideal candidates will have at least 2 years of management experience in customer service, be flexible with scheduling, and have swimming qualifications. The role offers benefits like employee discounts and opportunities for career advancement, with responsibilities including maintaining policies and managing retail operations.

Qualificações

• 2 years of management experience in customer service.
• Extensive experience with computer scheduling software.
• A team-driven leader who cares about staff.

Responsabilidades

• Set up and maintain location policies and procedures.
• Recruit, hire, orient, schedule, and train employees.
• Enforce high customer service standards.

Conhecimentos

Management experience in customer service

Experience with computer scheduling software

Team-driven leadership

Flexibility

Swim Lesson and/or competitive swimming experience

Formação

Current Red Cross Lifeguard certification or equivalent

WSI - Water Safety Instructor certification

CPR-PR/AED, First Aid certifications

Ferramentas

Mindbody scheduling software

Descrição da vaga

A leading swim school in Alexandria is seeking an Assistant Manager to help manage operations, recruit and train staff, and ensure high customer service standards. Ideal candidates will have at least 2 years of management experience in customer service, be flexible with scheduling, and have swimming qualifications. The role offers benefits like employee discounts and opportunities for career advancement, with responsibilities including maintaining policies and managing retail operations.