Assistant Manager - Swim School

SafeSplash Alexandria (Kingstowne); Alexandria (VA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Free swim lessons for children

Job summary

A leading swim school in Alexandria is seeking an Assistant Manager to help manage operations, recruit and train staff, and ensure high customer service standards. Ideal candidates will have at least 2 years of management experience in customer service, be flexible with scheduling, and have swimming qualifications. The role offers benefits like employee discounts and opportunities for career advancement, with responsibilities including maintaining policies and managing retail operations.

Qualifications

• 2 years of management experience in customer service.
• Extensive experience with computer scheduling software.
• A team-driven leader who cares about staff.

Responsibilities

• Set up and maintain location policies and procedures.
• Recruit, hire, orient, schedule, and train employees.
• Enforce high customer service standards.

Skills

Management experience in customer service

Experience with computer scheduling software

Team-driven leadership

Flexibility

Swim Lesson and/or competitive swimming experience

Education

Current Red Cross Lifeguard certification or equivalent

WSI - Water Safety Instructor certification

CPR-PR/AED, First Aid certifications

Tools

Mindbody scheduling software

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Smart fish swim in schools®

You may be our next great Assistant Manager at SafeSplash Alexandria (Kingstowne)!

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• Work/Life Balance
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What will you do as an Assistant Manager?

• Work closely with the location owner to set up and maintain location policies and procedures within the Streamline Brands Franchise structure
• Maintain staff by recruiting, hiring, orienting, scheduling, and training employees
• Maintain quality customer service by enforcing high customer service standards amongst all employees
• Manage employee policies and procedures, payroll, and employee benefits
• Responsible for location retail including managing inventory levels, ordering, and sales

What are we looking for in an Assistant Manager?

• 2 years of management experience in customer service
• Extensive experience with computer scheduling software
• A Team-driven leader: cares about staff and leads with the intent to build up the whole team
• Flexible schedule: will be required to work some evenings and weekends
• Preferred Skills:
  • Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
  • Experience with Mindbody scheduling software
• Certifications:
  • Current Red Cross Lifeguard or equivalent
  • WSI - Water Safety Instructor certification, a big plus
  • CPR-PR/AED, First Aid for Adult, Child certification
  • Lifeguard and Lifeguard Instructor certified