General Manager – Social Experience Leader

Five Iron Golf; Boston (MA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Disability insurance

Job summary

A leading hospitality brand in Boston is seeking an experienced General Manager to oversee social operations and drive revenue. The ideal candidate will have over 5 years of hospitality management experience, strong leadership skills, and a passion for customer engagement. Responsibilities include overseeing staff, managing the P&L, and ensuring exceptional guest experiences. This role offers competitive compensation of $80K-$120K with additional bonus potential, along with comprehensive benefits including health insurance and a 401(k).

Qualifications

• 5+ years of hospitality management experience with at least 3 recent years as Assistant General Manager or General Manager.
• Strong leadership ability and willingness to lead by example.
• Excellent communication, time management, and organizational skills.
• Ability to think on your feet and manage customer expectations.
• Availability to be present in the space on evenings, weekends, and holidays.

Responsibilities

• Drive revenue through various sales.
• Recruit, hire, and train social staff.
• Manage social operations and staff scheduling.
• Build community relationships and encourage repeat business.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Communication

Time management

Customer service

Organizational skills

Enthusiasm

Job description

A leading hospitality brand in Boston is seeking an experienced General Manager to oversee social operations and drive revenue. The ideal candidate will have over 5 years of hospitality management experience, strong leadership skills, and a passion for customer engagement. Responsibilities include overseeing staff, managing the P&L, and ensuring exceptional guest experiences. This role offers competitive compensation of $80K-$120K with additional bonus potential, along with comprehensive benefits including health insurance and a 401(k).