General Manager – People-First Store Leadership

Pottery Barn, Inc.; Town of Amherst (NY); Presencial; USD 72.000 - 80.000; Tempo integral

Benefícios oferecidos por esta vaga

Discount on Williams-Sonoma brands

401(k) plan

Paid vacations and holidays

Health benefits

Wellness program

Resumo da vaga

Williams-Sonoma, Inc. is seeking a General Manager to lead store operations, drive sales, manage payroll, and control expenses while building a customer-focused, high-performing team in a dynamic retail environment.

You will hire and develop associates, set budgets, ensure world-class service, maintain inventory and visual standards, and collaborate with district leaders to share best practices. This role emphasizes People First in daily leadership.

Qualificações

• Proven ability to manage staff to exceed sales goals while meeting payroll goals.
• Proven to identify top talent, create teams, and train/develop/retain great people.
• Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities.
• Proven ability to motivate and influence others through personal actions and examples.
• Effective communication, organization and leadership skills.
• 4+ years management experience in specialty retail and/or multi-unit retail business environment.

Responsabilidades

• Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends
• Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals
• Train and motivate all associates through on-going programs in sales, customer service, and product knowledge
• Assess performance and provide on-going feedback
• Complete and deliver performance appraisals and development plans
• Ensure team provides an exceptional customer experience in the store to achieve world-class service standards
• Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed
• Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy
• Work with District Managers and peers to develop best practices in store management

Conhecimentos

Staff management

Talent identification & development

Strategic prioritization

Motivation & leadership by example

Communication & organization

Retail management experience

Descrição da vaga

Williams-Sonoma, Inc. is seeking a General Manager to lead store operations, drive sales, manage payroll, and control expenses while building a customer-focused, high-performing team in a dynamic retail environment.

You will hire and develop associates, set budgets, ensure world-class service, maintain inventory and visual standards, and collaborate with district leaders to share best practices. This role emphasizes People First in daily leadership.