Store General Manager: Lead Teams, Drive Sales

Pottery Barn; Monterey (CA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Paid vacations and holidays

Health, dental & vision insurance

Wellness program

Job summary

Williams-Sonoma, Inc. is seeking a General Manager for a Williams-Sonoma brand store in San Francisco.

You will hire and develop associates, lead store operations, and drive sales, payroll, and controllable expenses to meet or exceed budgets while delivering exceptional customer service and a world-class brand experience. This role requires 4+ years of management in specialty or multi-unit retail; you will create schedules, mentor staff, conduct performance reviews, and partner with district

Qualifications

• Proven ability to manage staff to exceed sales goals, while meeting payroll goals.
• Proven ability to identify top talent, create teams, and train/develop/retain great people.
• 4+ years management experience in specialty retail and/or multi-unit retail business environment.

Responsibilities

• Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends
• Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals
• Train and motivate all associates through on-going programs in sales, customer service, and product knowledge
• Assess performance and provide on-going feedback
• Complete and deliver performance appraisals and development plans
• Ensure team provides an exceptional customer experience in the store to achieve world-class service standards
• Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed
• Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy
• Work with District Managers and peers to develop best practices in store management

Skills

Staff management

Sales leadership

Communication

People development

Job description

Williams-Sonoma, Inc. is seeking a General Manager for a Williams-Sonoma brand store in San Francisco.

You will hire and develop associates, lead store operations, and drive sales, payroll, and controllable expenses to meet or exceed budgets while delivering exceptional customer service and a world-class brand experience. This role requires 4+ years of management in specialty or multi-unit retail; you will create schedules, mentor staff, conduct performance reviews, and partner with district