General Manager: Lead the Guest Experience & Growth

McDonald's; Burns Harbor (IN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible scheduling

Paid Time Off

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts and free meals

Job summary

McDonald’s franchise restaurant in Burns Harbor, Indiana is seeking a General Manager to lead daily operations, guest experience, and team performance. You will direct crew and management, ensure food safety, and drive staffing, onboarding and coaching.

This role offers full-time and part-time flexibility to fit varying schedules. The GM will plan inventory, budgeting and ordering, while maintaining high standards for safety and guest satisfaction.

Qualifications

• Proven leadership experience in a fast-paced restaurant environment.
• Strong customer service and guest relations focus.
• Excellent communication and decision-making abilities.
• Ability to plan, coach and motivate a diverse team.

Responsibilities

• Lead all restaurant operations including food production, guest service and staff management.
• Plan and manage People processes: recruiting, hiring, onboarding, staffing, performance management, coaching and development.
• Make inventory, budgeting and food-ordering decisions to optimize operations.
• Ensure food safety standards and regulatory compliance are met.
• Maintain high standards of guest and employee safety and service quality.
• Oversee maintenance and daily ops to meet McDonald’s standards of excellence.

Skills

Leadership

Customer service

Communication

People management

Safety awareness

Job description

McDonald’s franchise restaurant in Burns Harbor, Indiana is seeking a General Manager to lead daily operations, guest experience, and team performance. You will direct crew and management, ensure food safety, and drive staffing, onboarding and coaching.

This role offers full-time and part-time flexibility to fit varying schedules. The GM will plan inventory, budgeting and ordering, while maintaining high standards for safety and guest satisfaction.