General Manager - Lead Teams, Elevate Guest Experience

Panera

Rochester Hills (MI)

On-site

USD 65,000 - 82,000

Full time

4 days ago

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Benefits offered by this job

Quarterly bonuses

Free on-shift meals

Paid vacation

Medical, dental, vision, life, and pet

401(k) with match

Tuition discounts

Team member rewards

Assistance program

Job summary

Panera in Rochester Hills, MI seeks a General Manager to lead the bakery-cafe team, focusing on staffing, training, and performance management to deliver exceptional guest service. You will hire, onboard, and energize the team while upholding Panera's values and standards.

This role demands strong business acumen and dedication to a safe, welcoming environment. The position offers competitive pay, bonuses, and comprehensive benefits, with opportunities for career growth and leadership

Qualifications

Minimum age: 18 years.
3+ years of restaurant General Manager experience preferred.
ServSafe certification (or ability to achieve).
Background check required for employment.

Responsibilities

Own all aspects of leading the bakery-cafe team, including staffing, scheduling, development, performance management, training, and succession planning.
Hire, onboard, and train new team members while motivating and celebrating the team.
Manage performance to meet goals, standards, and guest service expectations.
Develop managers on people processes and Panera's Guiding Values & Behaviors.
Ensure operations align with company strategies and maintain high-quality guest experience.