Bakery-Cafe GM — Lead, Develop Teams, Flexible Hours

Panera Bread; Southfield (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free on-shift meals

Unlimited fountain beverages

Paid vacation & holidays

Medical/dental/vision insurance

401(k) with match

Tuition discounts

Career development

Team member assistance program

Job summary

Panera Bread in Southfield, MI is seeking a General Manager to lead the bakery-cafe team with a focus on staffing, scheduling, people development, and exceptional guest service. You will hire, onboard, train, and energize the team while driving performance and results in a fast-paced environment.

The role emphasizes coaching, adherence to Panera’s Guiding Values & Behaviors, and maintaining a safe, compliant workplace. Competitive pay with quarterly bonuses and strong benefits are offered.

Qualifications

• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Background check required prior to offer.
• Proven ability to drive positive results through strong business acumen.

Responsibilities

• Own all aspects of leading the bakery-cafe team, including staffing, scheduling, people development, performance management and training.
• Hire, onboard, train and motivate new team members while energizing and celebrating the entire team.
• Manage team performance to meet goals, quality standards and guest service expectations.
• Develop managers on people processes and Panera’s Guiding Values & Behaviors.
• Ensure execution of company strategies and initiatives through standard operating procedures.
• Maintain guest delight through food quality, service, and staff.
• Build relationships that convert guests into long-term patrons.
• Ensure compliance with all policies, procedures and regulations.

Skills

Staffing planning

Team leadership

Staff development

Hiring & onboarding

Training & coaching

Guest service

Job description

Panera Bread in Southfield, MI is seeking a General Manager to lead the bakery-cafe team with a focus on staffing, scheduling, people development, and exceptional guest service. You will hire, onboard, train, and energize the team while driving performance and results in a fast-paced environment.

The role emphasizes coaching, adherence to Panera’s Guiding Values & Behaviors, and maintaining a safe, compliant workplace. Competitive pay with quarterly bonuses and strong benefits are offered.