Bakery-Café General Manager: Lead, Develop & Elevate

Panera Bread; Rochester Hills (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonuses

Free meals on shift

Paid vacation, sick time and holidays

Health, dental, vision, life insurance

401(k) with match

Tuition discounts

Career advancement opportunities

Team member assistance program

Job summary

Panera Bread in Rochester Hills, MI, is seeking a General Manager to lead a high-performing bakery-cafe team and own operations. The role focuses on staffing, scheduling, coaching, and delivering an exceptional guest experience.

The GM will hire, onboard, train and motivate the team, drive performance to meet financial and service goals, and model Panera’s guiding values. Flexibility for nights and weekends is required.

Qualifications

• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Background check required.

Responsibilities

• Own all aspects of leading the bakery-cafe team, including staffing, scheduling, performance management, training and succession planning.
• Hire, onboard, and train new team members while motivating and celebrating the entire team.
• Manage team performance to meet goals, standards, and extraordinary guest service expectations.
• Develop managers on people processes and Panera’s guiding values & behaviors.
• Follow procedures to ensure successful execution of company strategies.
• Maintain guest delight through quality food, service, and staff.

Skills

Leadership

Team development

Operations management

Customer service focus

Hiring & training

Job description

Panera Bread in Rochester Hills, MI, is seeking a General Manager to lead a high-performing bakery-cafe team and own operations. The role focuses on staffing, scheduling, coaching, and delivering an exceptional guest experience.

The GM will hire, onboard, train and motivate the team, drive performance to meet financial and service goals, and model Panera’s guiding values. Flexibility for nights and weekends is required.