General Manager — Lead Team & Guest Experience

Thompson Hospitality Corp.; Waldorf, Northern (MD, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health/Dental/Vision

Paid Time Off

401(k) match up to 4%

Short and Long Term Disability

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts: Hotels, Travel, Tickets, +

Job summary

Milk & Honey by Thompson Restaurants is seeking a dynamic General Manager to lead daily operations and drive an outstanding guest experience. You will oversee front-of-house and kitchen activities, develop a high-performing team, and uphold the brand’s hospitality standards in a fast-paced environment.

The ideal candidate demonstrates strong leadership, financial acumen, and a passion for hospitality, ready to lead from the floor and inspire staff across all shifts.

Qualifications

• Proven leadership and managerial experience.
• Strong communication and problem-solving skills.
• Industry knowledge and financial acumen.
• Customer-focused mindset and adaptability.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast-paced setting.

Responsibilities

• Manage daily restaurant operations, including kitchen and front-of-house activities.
• Lead and develop staff, ensuring a cohesive and efficient team.
• Ensure exceptional service and guest satisfaction.
• Manage budgets, control costs, and optimize profitability.
• Maintain adherence to health, safety, and quality standards.
• Requires 50–55 hours per week, including evenings and weekends as business needs dictate.

Skills

Leadership

Communication

Problem-solving

Financial acumen

Customer focus

Multitasking

Job description

Milk & Honey by Thompson Restaurants is seeking a dynamic General Manager to lead daily operations and drive an outstanding guest experience. You will oversee front-of-house and kitchen activities, develop a high-performing team, and uphold the brand’s hospitality standards in a fast-paced environment.

The ideal candidate demonstrates strong leadership, financial acumen, and a passion for hospitality, ready to lead from the floor and inspire staff across all shifts.