General Manager: Lead Team, Elevate Guest Experience

Thompson-Hospitality; Colonial Heights (VA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health/Dental/Vision

Paid Time Off

401(k) matching

Tuition Reimbursement

Employee discounts

Job summary

Milk & Honey by Thompson Restaurants in the United States seeks a dynamic General Manager to lead daily restaurant operations, drive sales and profitability, and develop a top-tier management team.

You will be visible on the floor, engage with guests and staff, and uphold health and quality standards while shaping a memorable hospitality experience. Weekend hours and busy shifts are expected in this role.

Qualifications

• Proven leadership and managerial experience in a high-volume setting.
• Strong communication and problem-solving skills.
• Customer-focused mindset with hospitality-driven approach.

Responsibilities

• Manage daily restaurant operations, including kitchen and front-of-house.
• Lead and develop staff, ensuring cohesive and efficient teams.
• Ensure exceptional service and guest satisfaction.
• Manage budgets, control costs, and optimize profitability.
• Maintain adherence to health, safety, and quality standards.
• Requires 50–55 hours per week, including evenings and weekends.

Skills

Leadership

Staff development

Customer service

Communication

Financial acumen

Job description

Milk & Honey by Thompson Restaurants in the United States seeks a dynamic General Manager to lead daily restaurant operations, drive sales and profitability, and develop a top-tier management team.

You will be visible on the floor, engage with guests and staff, and uphold health and quality standards while shaping a memorable hospitality experience. Weekend hours and busy shifts are expected in this role.