General Manager - Upscale Restaurant Leader

Austin Grill LLC; Colonial Heights (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health/Dental/Vision

Paid Time Off

401(k) matching up to 4%

Short and Long Term Disability

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts: Hotels, Travel, Tickets, 29

Job summary

Milk & Honey by Thompson Restaurants seeks an energetic General Manager to lead the restaurant and bring our brand to life daily. You’ll drive operations, develop your team, and deliver an exceptional guest experience.

As the leader, you’ll own profitability, uphold standards, and cultivate a culture where guests return and staff thrive, with hands-on visibility on the floor and accountability for every shift.

Qualifications

• Proven leadership and managerial experience.
• Strong communication and problem-solving skills.
• Industry knowledge and financial acumen.
• Customer-focused mindset and adaptability.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast-paced setting.

Responsibilities

• Manage daily restaurant operations, including kitchen and front-of-house activities.
• Lead and develop staff, ensuring a cohesive and efficient team.
• Ensure exceptional service and guest satisfaction.
• Manage budgets, control costs, and optimize profitability.
• Maintain adherence to health, safety, and quality standards.
• Requires 50–55 hours per week, including evenings and weekends as business needs dictate.

Skills

Leadership

Communication

Industry knowledge

Customer focus

Verbal communication

Multitasking

Job description

Milk & Honey by Thompson Restaurants seeks an energetic General Manager to lead the restaurant and bring our brand to life daily. You’ll drive operations, develop your team, and deliver an exceptional guest experience.

As the leader, you’ll own profitability, uphold standards, and cultivate a culture where guests return and staff thrive, with hands-on visibility on the floor and accountability for every shift.