General Manager: Lead Team, Elevate Guest Experience

Coffee & Bagel Brands; United States; On-site; USD 29,000 - 55,000; Full time

Job summary

Caribou Coffee is seeking a General Manager to own the store's financial performance and lead a high-performing team. You will focus on delivering a top-tier guest experience while driving sales growth and maintaining brand standards in a fast-paced environment.

The role requires strong leadership, experience in hospitality or retail management, and a commitment to food safety and customer satisfaction. Virginia, MN location; full-time schedule.

Qualifications

• Minimum 1–2 years of restaurant/retail/guest service management experience.
• Must be 18 years of age or older.
• Ability to work full-time (47 hours per week).
• Willingness to learn new systems and tools for the business.
• Physical requirements include bending, lifting up to 50 pounds, and standing 4–8 hours.

Responsibilities

• Ensure store is fully staffed for upcoming shifts and schedules are up to date.
• Lead and coach the team to drive engagement and growth.
• Drive sales and maintain operational excellence across the store.
• Maintain food safety, sanitation, and health protocols.
• Manage inventory, supply chain, and budgets to minimize loss.

Education

High school diploma or GED

Tools

Toast

CrunchTime

GoSpotCheck

EcoSure

TeamworX

Medallia

Workday

Beekeeper

Job description

Caribou Coffee is seeking a General Manager to own the store's financial performance and lead a high-performing team. You will focus on delivering a top-tier guest experience while driving sales growth and maintaining brand standards in a fast-paced environment.

The role requires strong leadership, experience in hospitality or retail management, and a commitment to food safety and customer satisfaction. Virginia, MN location; full-time schedule.