Store GM: Lead Team, Boost Sales & Guest Experience

Bagel Brands; Saint Paul (MN); On-site; USD 29,000 - 55,000; Full time

Job summary

Caribou Coffee Operating Company, Inc. in Minnesota seeks a General Manager to drive store performance and guest experience. You will lead staffing, training, and coaching, while managing budgets, inventory, and operations to achieve sales goals.

The role requires 1–2 years of management experience in hospitality or retail, strong leadership, and a commitment to Caribou's values. Local travel and full-time hours are expected.

Qualifications

• Minimum 1–2 years in restaurant/retail/guest service management.
• Must be 18+ years old and have reliable transportation.
• Ability to work full-time (~47 hours/week) including early mornings, evenings, weekends.
• Willingness to learn new systems and tools.
• ServSafe certification or ability to obtain within 90 days preferred.

Responsibilities

• Staff shifts and bench planning; ensure schedules are up to date.
• Coach and develop team; uphold policies and safety standards.
• Lead guest experience improvements and drive satisfaction.
• Manage store performance, budgets, inventory, and operations.

Skills

Leadership

Communication

Adaptability

People development

Change leadership

Education

High school diploma or GED

Tools

Toast

CrunchTime

GoSpotCheck

EcoSure

TeamworX

Medallia

Workday

Beekeeper

Job description

Caribou Coffee Operating Company, Inc. in Minnesota seeks a General Manager to drive store performance and guest experience. You will lead staffing, training, and coaching, while managing budgets, inventory, and operations to achieve sales goals.

The role requires 1–2 years of management experience in hospitality or retail, strong leadership, and a commitment to Caribou's values. Local travel and full-time hours are expected.