Store GM: Inspire Team, Boost Sales & Guest Experience

Caribou Coffee; Saint Paul (MN); On-site; USD 51,000 - 97,000; Full time

Job summary

Caribou Coffee in Woodbury, Minnesota is seeking a General Manager responsible for the store's financial performance, team engagement, and guest experience.

You will lead staffing, training, and coaching, ensure food safety, control budgets, and drive sales. This full-time role includes mornings, evenings, weekends, and holidays, with equal emphasis on community impact and guest satisfaction.

Qualifications

• Minimum of 1–2 years in restaurant, retail, or guest service management.
• Must be 18 years of age or older.
• Ability to work full-time (47 hours per week). includes early mornings, evenings, weekends and holidays.
• Willingness to learn new systems and tools.

Responsibilities

• Lead store staffing and scheduling with development of bench plans.
• Develop strategies to improve guest satisfaction and loyalty.
• Manage budgets, inventory, and operating expenses.
• Coach and recognize team members to foster a positive work environment.
• Ensure food safety, sanitation, and health protocols.

Skills

Team leadership

Communication

Problem solving

Change leadership

Empathy

Education

High school diploma or GED

Tools

Toast

CrunchTime

GoSpotCheck

EcoSure

TeamworX

Medallia

Workday

Beekeeper

Job description

Caribou Coffee in Woodbury, Minnesota is seeking a General Manager responsible for the store's financial performance, team engagement, and guest experience.

You will lead staffing, training, and coaching, ensure food safety, control budgets, and drive sales. This full-time role includes mornings, evenings, weekends, and holidays, with equal emphasis on community impact and guest satisfaction.