Store General Manager: Lead Teams, Grow Sales

Bagel Brands; Minnetonka (MN); On-site; USD 28,929 - 55,104; Full time

Job summary

Caribou Coffee Operating Company, Inc. in Minnetonka is seeking a General Manager to oversee the store's financial performance and guest experience. You will lead a high-performing team, manage staffing, training, and operations while driving sales growth and ensuring safety standards.

The role emphasizes team engagement, accountability, and a culture of excellence aligned with Caribou's core values. Strong systems knowledge and a focus on operational efficiency are required.

Qualifications

• Minimum 1–2 years of restaurant, retail, or guest service management experience.
• Must be 18 years of age or older.
• Have reliable transportation.
• Ability to work full-time (47 hours per week). Often includes early mornings, evenings, weekends and holidays.
• Willingness to learn new systems and tools.

Responsibilities

• Lead store performance with a focus on sales, profitability and operational excellence.
• Ensure scheduling is aligned with staffing needs and Caribou standards; bench planning and staff development.
• Oversee training programs and onboarding for team members; provide coaching and recognition.
• Model and uphold policies; maintain a safe and supportive work environment for team and guests.
• Drive guest experience excellence through continuous improvement and engagement.
• Manage supply chain processes and asset management for timely replenishment and efficiency.
• Analyze operating statements and cash flow; adjust plans for top-line growth and cost control.

Skills

Leadership

Customer service

Communication

Problem solving

Adaptability

Team collaboration

Tools

Toast

CrunchTime

GoSpotCheck

EcoSure

TeamworX

Medallia

Workday

Beekeeper

Job description

Caribou Coffee Operating Company, Inc. in Minnetonka is seeking a General Manager to oversee the store's financial performance and guest experience. You will lead a high-performing team, manage staffing, training, and operations while driving sales growth and ensuring safety standards.

The role emphasizes team engagement, accountability, and a culture of excellence aligned with Caribou's core values. Strong systems knowledge and a focus on operational efficiency are required.