General Manager: Lead Teams, Boost Guest Experience

coffeeandbagelbrands; Coon Rapids (MN); On-site; USD 65,000 - 85,000; Full time

Job summary

Caribou Coffee is seeking a General Manager to drive store performance, lead a high-performing team, and foster a culture aligned with our core values. You will manage staffing, scheduling, and training while guiding the team to deliver outstanding guest experiences and ensure financial success.

In this role, you will maximize sales opportunities, inspire your team, and uphold safety and quality standards across all operations, with a focus on guest satisfaction and business growth.

Qualifications

• Proven ability to lead a high-performing team.
• Strong staffing, scheduling and bench planning skills.
• Experience coaching, providing feedback, and recognizing achievement.
• Rigorous adherence to policies, standards, and safety.
• Clear communication and collaboration across teams.

Responsibilities

• Ensure the store is fully staffed for upcoming shifts and schedules are up to date.
• Provide ongoing coaching, feedback, and recognition to team members.

Skills

Team Leadership

Staffing & Scheduling

Coaching & Feedback

Policy Compliance

Communication

Job description

Caribou Coffee is seeking a General Manager to drive store performance, lead a high-performing team, and foster a culture aligned with our core values. You will manage staffing, scheduling, and training while guiding the team to deliver outstanding guest experiences and ensure financial success.

In this role, you will maximize sales opportunities, inspire your team, and uphold safety and quality standards across all operations, with a focus on guest satisfaction and business growth.