General Manager: Lead People & Guest Experience

Donatos Pizza; Worthington (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Referral program

Employee discount

Job summary

Donatos Pizza in Worthington, OH is seeking a General Manager to lead restaurant operations with a focus on people development, guest satisfaction, and financial results. You will coach the team, ensure onboarding, and uphold Donatos standards for quality, safety, and service.

The role requires managing scheduling, training, and performance, while driving sales growth and operational excellence. This position offers benefits and a path to leadership within a supportive team.

Qualifications

• High school diploma or equivalent required.
• ServSafe Level 2 certification required.
• Internal candidates must complete Donatos Training Roadmap activities.

Responsibilities

• Develop people and build prosperity through coaching and development.
• Ensure proper onboarding and training for new associates.
• Model performance standards and provide feedback for improvement.
• Manage staffing levels to align with volume and forecast demand.
• Monitor cash handling and protect assets according to policy.
• Engage with the local community to foster partnerships and growth.
• Oversee food cost controls and inventory to reduce waste and theft.
• Enforce food safety, sanitation, and hygiene standards across the restaurant.

Skills

People development

Leadership

Staffing management

Education

High School diploma or equivalent

ServSafe Level 2 certification

Donatos Training Roadmap completion

Job description

Donatos Pizza in Worthington, OH is seeking a General Manager to lead restaurant operations with a focus on people development, guest satisfaction, and financial results. You will coach the team, ensure onboarding, and uphold Donatos standards for quality, safety, and service.

The role requires managing scheduling, training, and performance, while driving sales growth and operational excellence. This position offers benefits and a path to leadership within a supportive team.