General Manager: Lead People, Grow Guest Experience

Wingstop - FWS; Lake Forest (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Paid Training

Free Shift Meal

Job summary

Far West Restaurant Group, a Wingstop franchisee, seeks a General Manager to lead all restaurant operations, develop a high-performing team, and drive sales and profitability while maintaining Wingstop standards. You will foster accountability, coach future leaders, ensure food safety, and deliver exceptional guest service in a fast-paced environment.

The role emphasizes operational excellence, people development, and adherence to brand standards, with a path to grow within the company.

Qualifications

• High school diploma or equivalent required.
• Strong leadership, communication, and decision-making skills.
• Proven ability to coach, develop, and retain high-performing teams.
• Strong organizational, financial, and problem-solving skills.

Responsibilities

• Lead all daily restaurant operations.
• Recruit, hire, train, coach, and develop a high-performing team.
• Build future leaders by providing ongoing coaching, feedback, and development.
• Create a positive, respectful, and accountable team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are consistently maintained.
• Ensure safety procedures are followed to keep teams and guests safe.
• Manage sales, labor, food costs, inventory, and controllable expenses.
• Analyze business results and develop action plans to improve performance.
• Ensure company policies, procedures, and brand standards are consistently followed.
• Maintain a safe environment for guests and team members.
• Complete administrative, financial, and compliance responsibilities accurately and on time.
• Partner with your District Manager to achieve restaurant and company goals.

Skills

Leadership

Communication

Decision-making

Coaching

Financial acumen

Operational excellence

Education

High school diploma

Job description

Far West Restaurant Group, a Wingstop franchisee, seeks a General Manager to lead all restaurant operations, develop a high-performing team, and drive sales and profitability while maintaining Wingstop standards. You will foster accountability, coach future leaders, ensure food safety, and deliver exceptional guest service in a fast-paced environment.

The role emphasizes operational excellence, people development, and adherence to brand standards, with a path to grow within the company.