General Manager — Lead Operations & Guest Experience

HPC Chkn Operations, LLC dba Popeye’s; South Euclid (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Career growth

Benefits package

Paid time off

Team culture

Job summary

Hungry Pig Chicken Operations dba Popeyes is seeking a General Manager in South Euclid, OH to lead daily operations, inspire a high-performing team, and deliver the Popeyes guest experience.

As GM you will recruit and develop staff, manage food and labor costs, ensure cleanliness and safety, supervise kitchen and dining rooms, and partner with leadership to drive results and innovation.

Qualifications

• High School Diploma or GED (required).
• 1+ years management experience in the restaurant industry
• Available to work all shifts, weekends, and holidays
• Effective communicator with guests, team members, and leadership
• Strong understanding of both front-of-house and back-of-house operations
• Ability to motivate, coach, and delegate effectively
• Excellent communication and interpersonal skills
• Familiarity with POS systems and inventory management
• Knowledge of food safety regulations and best practices

Responsibilities

• Recruiting, training, and developing high-performing team members
• Managing food and labor costs to maximize profitability
• Ensuring top-tier cleanliness and food safety standards
• Overseeing kitchen and front-of-house operations
• Handling guest and employee concerns with professionalism and care
• Monitoring inventory and placing timely supply orders
• Leading daily operations with confidence and consistency
• Hosting regular team meetings to share updates and celebrate wins
• Collaborating with leadership to drive performance and innovation

Skills

Communication

Leadership

Customer service

Education

High School Diploma or GED

Job description

Hungry Pig Chicken Operations dba Popeyes is seeking a General Manager in South Euclid, OH to lead daily operations, inspire a high-performing team, and deliver the Popeyes guest experience.

As GM you will recruit and develop staff, manage food and labor costs, ensure cleanliness and safety, supervise kitchen and dining rooms, and partner with leadership to drive results and innovation.