General Manager — Lead Guest Experience & Growth

popeyes; Kendall Township (IL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Leadership development

Bonus opportunities

Competitive compensation

PTO

Medical, Dental and Vision benefits

Discounted meals

Team culture

Job summary

Popeyes is seeking a General Manager to lead all daily restaurant operations, ensuring exceptional guest experience and high standards of quality and cleanliness.

As a motivated leader, you will recruit, train, and coach teams, manage inventory and costs, and drive sales through local marketing and operational excellence. This full-time role offers growth potential and a dynamic, inclusive work culture.

Qualifications

• 3–5 years of restaurant management experience.
• Strong leadership and team-building skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Financial and business acumen, including understanding of P&L statements.
• Ability to work flexible hours, including nights, weekends and holidays.

Responsibilities

• Lead all daily restaurant operations, ensuring high standards in food quality, guest service and cleanliness.
• Recruit, hire, train, and develop top talent for all team positions.
• Motivate and coach team members and managers to achieve goals and exceptional guest experience.
• Oversee inventory management, food and labor costs, and financial performance.
• Ensure compliance with health, safety, and sanitation standards.
• Drive sales growth and profitability through operational excellence and local marketing.
• Manage scheduling, payroll, and administrative tasks efficiently.
• Build a positive team culture that reflects Popeyes values.

Skills

Leadership

Team-building

Communication

Problem-solving

Decision-making

Financial acumen

Education

High school diploma or equivalent

Bachelor’s degree a plus

Job description

Popeyes is seeking a General Manager to lead all daily restaurant operations, ensuring exceptional guest experience and high standards of quality and cleanliness.

As a motivated leader, you will recruit, train, and coach teams, manage inventory and costs, and drive sales through local marketing and operational excellence. This full-time role offers growth potential and a dynamic, inclusive work culture.