General Manager - Lead Legendary Guest Experiences

Buffalo Wild Wings; Federal Way (WA); Vor Ort; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

Buffalo Wild Wings in the United States seeks a dynamic General Manager to lead daily restaurant operations, deliver exceptional guest service, and drive sales and profitability in a fast-paced environment.

You will recruit, train, and develop managers and teammates, maintain food safety and alcohol service standards, and execute local marketing initiatives while fostering a culture of teamwork and accountability.

Qualifikationen

• High school diploma or equivalent.
• GM experience in a high-volume, full-service restaurant preferred.
• Strong leadership, communication, organization, and guest-service skills.
• Passion for developing others and creating memorable guest experiences.
• Ability to succeed in a fast-paced, high-energy restaurant environment.
• Must meet the minimum age requirement to serve alcohol.
• Must obtain and maintain all required food safety and alcohol service certifications.
• Ability to stand for extended periods and lift or move items as needed.

Aufgaben

• Lead daily restaurant operations and deliver excellent guest service
• Recruit, train, coach, and develop managers and team members
• Create an energetic, engaging, and team-focused workplace
• Manage sales, profitability, labor, scheduling, and overall restaurant performance
• Resolve guest concerns promptly and professionally
• Maintain food safety, alcohol service, cleanliness, and security standards
• Ensure compliance with company policies and all applicable laws
• Execute training programs, new product rollouts, and local marketing initiatives
• Build a strong culture focused on teamwork, growth, and accountability

Kenntnisse

Leadership

Guest service

Communication

Organization

Coaching & development

Sales & profitability

Food safety

Alcohol service

Team motivation

High-volume restaurant

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Buffalo Wild Wings in the United States seeks a dynamic General Manager to lead daily restaurant operations, deliver exceptional guest service, and drive sales and profitability in a fast-paced environment.

You will recruit, train, and develop managers and teammates, maintain food safety and alcohol service standards, and execute local marketing initiatives while fostering a culture of teamwork and accountability.