General Manager - Lead Innovation & Guest Experience

The Root Restaurant & Bar; Watchung (NJ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

great pay

schedules that fit your life

exciting work environment

career growth opportunities

numerous excellent benefits

Job summary

Buffalo Wild Wings is seeking a General Manager to lead a high-energy team in a fast-paced restaurant environment. You will oversee both front-of-house and back-of-house operations, coach staff, and ensure guest satisfaction.

Expect a demanding, growth-oriented role with the potential to influence guest experiences across the restaurant network. You will need 3–5 years of restaurant/hospitality experience, strong leadership and communication, and a focus on delivering exceptional service during

Qualifications

• 3–5 years of restaurant/hospitality experience required.

Responsibilities

• Manage restaurant FOH and BOH as part of the management team.
• Evaluate guest experience along the guest journey.
• Develop programs to differentiate the guest experience based on data and insights.
• Drive innovative solutions to business and brand challenges.
• Create processes to develop and implement programs across the restaurant network.
• Make fast, quality decisions guided by insights.

Skills

Leadership

Restaurant management

Customer experience

Job description

Buffalo Wild Wings is seeking a General Manager to lead a high-energy team in a fast-paced restaurant environment. You will oversee both front-of-house and back-of-house operations, coach staff, and ensure guest satisfaction.

Expect a demanding, growth-oriented role with the potential to influence guest experiences across the restaurant network. You will need 3–5 years of restaurant/hospitality experience, strong leadership and communication, and a focus on delivering exceptional service during