General Manager: Lead People, Guests & Performance

Round Table Pizza; Federal Way (WA); On-site; USD 85,000 - 125,000; Full time

Job summary

Buffalo Wild Wings is seeking a General Manager to lead daily restaurant operations and deliver legendary guest experiences in a high-volume setting. You will recruit, train, coach, and develop managers and team members while driving sales, profitability, and operational excellence.

You will foster a positive, energetic workplace, ensure food safety and compliance, and execute local marketing initiatives to build a strong team culture and guest loyalty.

Qualifications

• High school diploma or equivalent.
• General Manager experience in a high-volume, full-service restaurant preferred.
• Strong leadership, communication, organization, and guest-service skills.
• Passion for developing others and creating memorable guest experiences.
• Ability to stand for extended periods and lift or move items as needed, with or without reasonable accommodation.
• Must obtain and maintain all required food safety and alcohol service certifications, where required by state or local law.

Responsibilities

• Lead daily restaurant operations and deliver excellent guest service
• Recruit, train, coach, and develop managers and team members
• Create an energetic, engaging, and team-focused workplace
• Manage sales, profitability, labor, scheduling, and overall restaurant performance
• Resolve guest concerns promptly and professionally
• Maintain food safety, alcohol service, cleanliness, and security standards
• Ensure compliance with company policies and all applicable laws
• Execute training programs, new product rollouts, and local marketing initiatives
• Build a strong culture focused on teamwork, growth, and accountability

Skills

Leadership

Communication

Guest service

Organization

Team development

Operational excellence

Education

High school diploma

Job description

Buffalo Wild Wings is seeking a General Manager to lead daily restaurant operations and deliver legendary guest experiences in a high-volume setting. You will recruit, train, coach, and develop managers and team members while driving sales, profitability, and operational excellence.

You will foster a positive, energetic workplace, ensure food safety and compliance, and execute local marketing initiatives to build a strong team culture and guest loyalty.