General Manager: Lead a High-Energy Team & Guest Experience

Bagel Brands; Hudson (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Caribou Coffee Hudson, Wisconsin is seeking a General Manager to lead store operations, drive sales growth, and inspire a high-energy team focused on guest satisfaction and quality. You will balance staffing, budgets, and safety while modeling Caribou's core values in daily work.

The role demands hands-on leadership, accountability for the guest experience, and the ability to optimize resources to deliver day-making experiences that spark a chain reaction of GOOD.

Qualifications

• Minimum 1-2 years in restaurant, retail, or guest service management.
• Must be 18 years of age or older.
• Willingness to work full-time including early mornings, evenings, weekends and holidays.

Responsibilities

• Staff the store for upcoming shifts with up-to-date schedules.
• Develop creative team engagement strategies and growth opportunities.
• Lead and complete role-based training and onboarding initiatives.
• Provide ongoing coaching, feedback and recognition to team members.
• Model and uphold policies, ensuring a safe, supportive environment.
• Drive store sales by focusing on guest experience and operational excellence.

Skills

Leadership

Communication

Customer service

Job description

Caribou Coffee Hudson, Wisconsin is seeking a General Manager to lead store operations, drive sales growth, and inspire a high-energy team focused on guest satisfaction and quality. You will balance staffing, budgets, and safety while modeling Caribou's core values in daily work.

The role demands hands-on leadership, accountability for the guest experience, and the ability to optimize resources to deliver day-making experiences that spark a chain reaction of GOOD.