General Manager - Lead High-Energy Team & Guest Experience

coffeeandbagelbrands; Minot (ND); On-site; USD 85,000 - 110,000; Full time

Job summary

Caribou Coffee is seeking a General Manager to drive the store's financial performance and deliver an exceptional guest experience. You will lead a team, set clear expectations, and ensure adherence to standards while fostering a positive culture.

You will maximize sales opportunities, inspire your team, and demonstrate commitment to core values as you manage staffing, training, and day-to-day operations to support community-focused growth.

Qualifications

• Experience leading a store team and delivering great guest experiences.
• Strong ability to schedule, train, and coach team members.
• Solid understanding of P&L, budgets, and cost control.

Responsibilities

• Ensure the store is fully staffed for shifts and schedules are up to date.
• Lead and coach team to deliver a high-quality guest experience.
• Drive sales, traffic, and store performance through effective operations and staffing.

Skills

Staff scheduling

Team leadership

Guest experience

Operations management

Budgeting & finance

Food safety

Job description

Caribou Coffee is seeking a General Manager to drive the store's financial performance and deliver an exceptional guest experience. You will lead a team, set clear expectations, and ensure adherence to standards while fostering a positive culture.

You will maximize sales opportunities, inspire your team, and demonstrate commitment to core values as you manage staffing, training, and day-to-day operations to support community-focused growth.