General Manager - Lead a Fast-Paced Auto Service Team

Jiffy Lube; Columbia Township (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Training bonuses

Discounts on parts/services

Employee Assistance Program

401(k) match

Job summary

Jiffy Lube LLC / Premium Velocity Auto (PVA) is seeking a dynamic General Manager to lead a fast-paced automotive service center in Columbia, MO. You will drive daily operations, ensure exceptional customer experience, and develop the team while upholding brand standards and profitability.

This hands-on leadership role requires strong communication, team-building, and operational excellence in a customer-driven environment.

Qualifications

• Strong leadership and people-management skills.
• Proven ability to drive customer service excellence.
• Experience managing KPIs, schedules, and budgets.

Responsibilities

• Open/close store and maintain a professional workspace.
• Hire, train, schedule, and coach team members; conduct evaluations.
• Drive financial performance: sales growth and profitability.
• Oversee cash handling, deposits, and reconciliation.
• Complete sales and employee documentation; manage inventory.
• Deliver outstanding service and handle escalated issues.

Skills

Team leadership

Customer service

Retail management

Communication

Education

High school diploma

Job description

Jiffy Lube LLC / Premium Velocity Auto (PVA) is seeking a dynamic General Manager to lead a fast-paced automotive service center in Columbia, MO. You will drive daily operations, ensure exceptional customer experience, and develop the team while upholding brand standards and profitability.

This hands-on leadership role requires strong communication, team-building, and operational excellence in a customer-driven environment.