General Manager - HVAC/Plumbing Ops & Growth

CareerNerds, LLC; Los Angeles (CA); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

401(k)

401(k) 4% Match

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

CareerNerds, LLC seeks a General Manager to own the HVAC/plumbing division’s operations and finances, driving profitability and scaling revenue through disciplined field workflows and pricing strategies.

You will lead field technicians, dispatch, and office staff, manage budgets and safety, and develop sales strategies for commercial maintenance and residential memberships. This role requires strong leadership and excellent communication to balance fast-paced field work with growth.

Qualifications

• Three to five years of experience in managing projects in construction; or bachelor’s degree in construction science or related fields; or an equivalent certification combined with experience, and education preferred.
• Extensive knowledge and work experience in the trade of HVAC and general construction.
• California Driver License, with clean DMV record
• Excellent communication skills, both written and verbal
• Strong organizational and administrative skills
• Strong and solid typing skills, and a proficiency with Microsoft Office and Excel Software programs
• Ability to work in a team environment
• Uses independent judgment and discretion in prioritizing and managing situations
• Must be willing to work a flexible schedule, overtime and weekends as required
• Familiarity with computers and software programs for job costing, scheduling, and estimating
• Ability to be flexible, decisive, and work effectively under pressure and in a fast-paced environment
• Coordinate several major activities at once, while analyzing and resolving specific problems
• Establish and maintain good working relationships with many different people inside and outside of the company

Responsibilities

• P&L Ownership: Manage the division's budget, track labor and material costs, and implement strategic pricing models to consistently hit gross profit margin targets.
• Team Leadership: Recruit, train, and mentor licensed plumbers, apprentices, and office staff. Foster a culture of accountability, safety, and excellent craftsmanship.
• Operational Excellence: Oversee daily dispatching, scheduling, and job workflows to maximize technician efficiency and minimize call-back rates.
• Business Growth: Develop and execute sales strategies to expand our commercial maintenance contracts, residential membership plans, and overall market share.
• Customer Relations: Act as the final point of escalation for customer inquiries and project disputes, ensuring an exceptional brand reputation.

Skills

P&L management

Team leadership

Operational excellence

Sales strategy

Customer relations

Communication skills

Education

Bachelor's degree in construction science or related fields

Equivalent certification with experience

Tools

Microsoft Office

Excel

Job description

CareerNerds, LLC seeks a General Manager to own the HVAC/plumbing division’s operations and finances, driving profitability and scaling revenue through disciplined field workflows and pricing strategies.

You will lead field technicians, dispatch, and office staff, manage budgets and safety, and develop sales strategies for commercial maintenance and residential memberships. This role requires strong leadership and excellent communication to balance fast-paced field work with growth.