HVAC & Plumbing Division GM — Scale Operations & Profitability

Connectly Recruiting; Los Angeles (CA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k)

401(k) 4% Match

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Connectly Recruiting seeks a General Manager to lead our HVAC and plumbing division. You will own the division’s operations and profitability, overseeing field technicians, dispatch, and P&L management while driving growth.

The role requires motivating tradespeople, streamlining workflows, and expanding commercial maintenance and residential membership contracts. You will manage safety compliance, customer relations, and strategic pricing to hit gross margin targets, with a focus on scale and

Qualifications

• Three to five years of experience in managing projects in construction; or bachelor’s degree in construction science or related fields; or an equivalent certification combined with experience, and education preferred.
• Extensive knowledge and work experience in the trade of HVAC and general construction.
• California Driver License, with clean DMV record
• Excellent communication skills, both written and verbal
• Strong organizational and administrative skills
• Strong typing skills, and proficiency with Microsoft Office and Excel Software programs
• Ability to work in a team environment
• Uses independent judgment and discretion in prioritizing and managing situations
• Must be willing to work a flexible schedule, overtime and weekends as required
• Familiarity with computers and software programs for job costing, scheduling, and estimating
• Ability to be flexible, decisive, and work effectively under pressure and in a fast-paced environment
• Coordinate several major activities at once, while analyzing and resolving specific problems
• Establish and maintain good working relationships with many different people inside and outside of the company

Responsibilities

• P&L Ownership: Manage the division's budget, track labor and material costs, and implement strategic pricing models to consistently hit gross profit margin targets.
• Team Leadership: Recruit, train, and mentor licensed plumbers, apprentices, and office staff. Foster a culture of accountability, safety, and excellent craftsmanship.
• Operational Excellence: Oversee daily dispatching, scheduling, and job workflows to maximize technician efficiency and minimize call-back rates.
• Business Growth: Develop and execute sales strategies to expand our commercial maintenance contracts, residential membership plans, and overall market share.
• Customer Relations: Act as the final point of escalation for customer inquiries and project disputes, ensuring an exceptional brand reputation.

Skills

Project management

HVAC experience

Team leadership

Communication

Office software

Education

Bachelor’s degree in construction science or related fields

Tools

Microsoft Office

Excel

Job description

Connectly Recruiting seeks a General Manager to lead our HVAC and plumbing division. You will own the division’s operations and profitability, overseeing field technicians, dispatch, and P&L management while driving growth.

The role requires motivating tradespeople, streamlining workflows, and expanding commercial maintenance and residential membership contracts. You will manage safety compliance, customer relations, and strategic pricing to hit gross margin targets, with a focus on scale and