GM in Training: Lead Guest Experience & Growth

Lucky Strike Entertainment Corporation; Sterling (VA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

Wellness resources

401(k) retirement plans

Employee stock purchase program

Employee Assistance Program (EAP)

Vacation, paid holidays, sick leave

Discounts on bowling, waterpark, and其他

Job summary

Lucky Strike Entertainment Corporation is seeking a General Manager to own the guest experience, the team, the financials, and the culture of the center. You will lead operations across bowling, arcade, food & beverage, bar, and events, and foster a high-energy, guest‑centric environment.

You will drive sales through guest engagement, events, and marketing, while building and developing leadership teams and delivering strong P&L performance.

Qualifications

• Significant leadership experience in a high-volume, guest-focused venue (entertainment, hospitality, or full-service restaurant).
• Proven track record of driving sales growth and hitting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.
• A track record of building and developing leadership teams from the ground up.
• A visible, floor-first leadership presence, especially during peak periods.

Responsibilities

• Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the day.
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives.
• Build and develop high-performing teams across every department, creating a culture of accountability, empowerment, and genuine hospitality.
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction.
• Own full P&L performance including labor, COGS, inventory, and cost controls.
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all times.

Skills

Leadership

Sales growth

P&L fluency

Team development

Floor leadership

Flexible schedule

Job description

Lucky Strike Entertainment Corporation is seeking a General Manager to own the guest experience, the team, the financials, and the culture of the center. You will lead operations across bowling, arcade, food & beverage, bar, and events, and foster a high-energy, guest‑centric environment.

You will drive sales through guest engagement, events, and marketing, while building and developing leadership teams and delivering strong P&L performance.