General Manager — Growth & Operations Leader

Dunkin' | Mulholland Network; Marlboro (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin Franchisee in New York is seeking a General Manager to maximize profitability and ensure smooth store operations, food safety, and exceptional guest service. You will oversee all store areas and support Supervisors to deliver top performance.

You will lead recruitment, training, budgeting, and strategic growth initiatives, working closely with the Area Director to improve efficiency and drive business results.

Qualifications

• Experience managing a retail store or restaurant operations.
• Ability to recruit, hire, and train staff effectively.
• Strong budget oversight and financial monitoring skills.

Responsibilities

• Develop key performance goals and manage staff performance.
• Create and implement strategies for business growth.
• Oversee recruitment, hiring, and training processes.
• Ensure departments deliver quality offerings to customers.
• Collaborate with Area Director to improve efficiency and performance.
• Improve internal processes for higher productivity.
• Oversee budgets and monitor financial health of location.
• Interpret performance reports and manage large projects.

Skills

Leadership

Budget management

Recruiting

Training

Performance management

Strategic planning

Problem solving

Time management

Job description

Dunkin Franchisee in New York is seeking a General Manager to maximize profitability and ensure smooth store operations, food safety, and exceptional guest service. You will oversee all store areas and support Supervisors to deliver top performance.

You will lead recruitment, training, budgeting, and strategic growth initiatives, working closely with the Area Director to improve efficiency and drive business results.