General Manager – Growth Leader in Financial Services

Ccffamilyofbrands; LaGrange, Northern (GA, KY); Hybrid; USD 39,000 - 43,000; Full time

Benefits offered by this job

Onboarding & training program

Learning management system access

Cross-brand opportunities

Performance-based advancement

Educational reimbursement

Health insurance options

401(k) with company match

Life & AD&D insurance

Employee assistance program

Discount marketplace

Job summary

Community Choice Financial® Family of Brands in Georgia seeks a General Manager to lead daily store operations, coach a diverse team, and drive growth. You will optimize performance, ensure compliance, and deliver world-class customer service to maximize revenue and brand loyalty.

You’ll benefit from hands-on coaching, executive exposure, and development programs, with a focus on results and people development.

Qualifications

• High school diploma or equivalent.
• Minimum two years’ experience in supervisory or leadership role in retail, finance, service, or related industries.
• Operations leadership experience.
• Excellent verbal and written communication skills.
• Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Must be at least 18 years of age (19 in Alabama).
• Background check required.
• Ability to meet the physical demands, including standing up to 90% of the time and lifting up to 25 pounds.

Responsibilities

• Manage overall store performance by meeting or exceeding Company standards.
• Coach, lead, and develop all team members to grow new business and revenue.
• Identify local marketing opportunities and participate in community events to drive growth.
• Evaluate loan/pawn applications and assess risk within limits.
• Ensure adherence to quality standards and regulatory requirements; assist in audits.
• Oversee cash handling, vault, inventory, deposits, and expenses to prevent loss.
• Conduct opening/closing procedures and train staff in keyholder duties.
• Participate in hiring, retention, and staffing plans.
• Develop work schedules in line with budget and store needs.
• Handle complex customer issues with integrity and professionalism.
• Maintain store appearance, planogram compliance, and marketing materials.

Skills

Supervisory experience

Leadership

Customer service

Communication skills

POS proficiency

Microsoft Office

Driver's license

Education

High school diploma or equivalent

Job description

Community Choice Financial® Family of Brands in Georgia seeks a General Manager to lead daily store operations, coach a diverse team, and drive growth. You will optimize performance, ensure compliance, and deliver world-class customer service to maximize revenue and brand loyalty.

You’ll benefit from hands-on coaching, executive exposure, and development programs, with a focus on results and people development.