General Manager: Growth & Customer Experience

Andy's Frozen Custard; Lakeland (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Profit sharing

Relocation bonus

Signing bonus

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Job summary

Andy's Frozen Custard is seeking a General Manager to lead day-to-day store operations at our Lakeland location. You will drive performance, coach the crew, and design growth strategies to achieve goals while maintaining exceptional customer service.

You will manage staffing, training, and operations with a hands-on approach, ensuring our custard quality and standards are upheld in a fast-paced environment.

Qualifications

• Proven leadership experience in a food service or related setting.
• Ability to manage day-to-day store operations and drive performance.
• Mentor and grow assistant managers to prepare for promotion opportunities.

Responsibilities

• Oversee store operations and lead the team to meet goals.
• Set growth strategies and guide the crew to execute them.
• Maintain exceptional customer service and standards in a fast-paced environment.
• Ensure staffing, training, and communications run smoothly.

Skills

Leadership

Customer service

Mentoring

Operations management

Communication

Education

High school diploma or equivalent

Job description

Andy's Frozen Custard is seeking a General Manager to lead day-to-day store operations at our Lakeland location. You will drive performance, coach the crew, and design growth strategies to achieve goals while maintaining exceptional customer service.

You will manage staffing, training, and operations with a hands-on approach, ensuring our custard quality and standards are upheld in a fast-paced environment.