Assistant General Manager - Customer Experience Leader

Andy's Frozen Custard; Cedar Park (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Training

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

Andy’s Frozen Custard is seeking an assistant manager to deliver exceptional customer service, leadership, and attention to detail. You’ll help supervise staff and support the store manager with daily operations, ensuring smiles and fast, friendly service for every guest.

We offer a friendly, growth‑oriented environment with a focus on legendary service and pride in our product. Typical hours and open-close shifts accommodate seasonal demand.

Qualifications

• 1-2 years of experience at the Assistant Manager level in food service or related.
• Must be ready to work a 42-45 hour work week.
• Must be able to handle cash according to cash handling policies.
• Must be ready to lead and keep a level head in stressful environments.
• In-date Manager food handlers certificate.

Responsibilities

• Effectively lead store when Store Manager is not present.
• Develop and improve both store associates and shift leaders.
• Enforce all Andy’s standards and policies on shift.
• Ensure an incredible guest experience with legendary customer service.

Skills

Leadership

Customer service

Cash handling

Stress management

Food handlers certificate

Job description

Andy’s Frozen Custard is seeking an assistant manager to deliver exceptional customer service, leadership, and attention to detail. You’ll help supervise staff and support the store manager with daily operations, ensuring smiles and fast, friendly service for every guest.

We offer a friendly, growth‑oriented environment with a focus on legendary service and pride in our product. Typical hours and open-close shifts accommodate seasonal demand.