General Manager, Funeral Services & Community Leadership

Vertin; Chicago (IL); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&

Paid Time Off (Vacation, Sick & P

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Wellness Resources

Job summary

Vertin is seeking a General Manager to lead a team, manage a P&L, and support families during difficult times. This onsite role in Gillette, WY offers relocation benefits and a path to grow market share and people.

You will oversee leadership and operations (60%) and Funeral Director services (40%), guiding staff, improving community engagement, and ensuring service excellence. Candidates should hold an Associates degree in mortuary science, be licensed in Funeral Director and Embalmer (or

Qualifications

• Associates degree in mortuary science and dual license (Funeral Director and Embalmer).
• Must be able to obtain Wyoming license.
• Strong communicator and consensus builder who can turn financial reports into action for others.
• Experience providing management support across multiple sites and a broad geographic area.
• Understanding of sound business practices and how they support your team's mission.
• Strong prioritization, multitasking, and delegation skills.
• Current Funeral Director license (or eligibility for licensure) as required in your state.

Responsibilities

• Build fair, well-covered schedules for calls, services, events, and meetings across your operating group.
• Set clear expectations and track performance against established metrics, delivering timely feedback and addressing issues early.
• Hold your team accountable to shared goals and results.
• Partner with Location Managers to lead regular staff meetings, per the Vertin Business Model.
• Arrange and conduct funeral and memorial services with professionalism, organization, and genuine care, in keeping with Vertin policy.
• Grow your business's presence through active involvement in community, religious, and civic organizations.
• Keep your location's local and online marketing current and accurate.
• Promote a safe, healthy work environment.
• Stay current on all professional, state, and federal funeral service licensing requirements.
• Provide compassionate aftercare — delivering documents, cards, and information on insurance and pre-arrangements to next of kin.
• Support service logistics: parking, ushering, driving funeral vehicles, floral delivery, supply runs, and special events.
• Prepare accurate service and cremation documentation and handle related office duties.
• Help maintain funeral home vehicles, facilities, property, and supply inventory.

Skills

Team leadership

Community engagement

Relationship building

Strategic planning

Education

Associates degree in mortuary science

Job description

Vertin is seeking a General Manager to lead a team, manage a P&L, and support families during difficult times. This onsite role in Gillette, WY offers relocation benefits and a path to grow market share and people.

You will oversee leadership and operations (60%) and Funeral Director services (40%), guiding staff, improving community engagement, and ensuring service excellence. Candidates should hold an Associates degree in mortuary science, be licensed in Funeral Director and Embalmer (or