General Manager

Vertin; Sioux Falls (SD); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & V<

Job summary

Vertin seeks a General Manager who can lead a team and manage the P&L while standing beside families on their hardest days. This onsite role is at our Gillette, WY firm, with relocation offered.

The position blends leadership with compassionate funeral service and community engagement to grow market share in the region. The candidate must be a dual licensed Funeral Director and Embalmer, with the ability to obtain Wyoming licensure.

Qualifications

• Associates degree in mortuary science required.
• Must be able to obtain Funeral Director/Embalmer license in Wyoming.
• Strong leadership and business acumen with multi-site management experience.

Responsibilities

• Lead a team with clear expectations and performance metrics.
• Develop people and grow market share while upholding Vertin’s mission.
• Coordinate staff schedules, meetings, and performance feedback.
• Manage community engagement and brand presence locally.
• Arrange and conduct funeral and memorial services with professionalism.
• Ensure licensing compliance and accurate service documentation.
• Support logistics and aftercare activities for families.

Skills

Team leadership

Performance management

Communication

Relationship building

Delegation

Staff facilitation

Community engagement

Education

Associates degree mortuary science

Dual Funeral Director/Embalmer license

Wyoming licensure eligibility

Job description

Vertin is looking for a General Manager who's just as comfortable leading a team and a P&L as they are standing beside a family on one of the hardest days of their lives. This is a role for someone who wants to grow market share, develop people, and keep a century-old mission alive in their community — one story at a time. This position will work onsite at our Gillette, WY firm. Relocation is offered.

Leadership & Operations (60%)

Team leadership & performance

• Build fair, well-covered schedules for calls, services, events, and meetings across your operating group
• Set clear expectations and track performance against established metrics, delivering timely feedback and addressing issues early
• Hold your team accountable to shared goals and results
• Partner with Location Managers to lead regular staff meetings, per the Vertin Business Model

Community & brand presence

• Champion active associate involvement in the communities you serve
• Review and elevate current marketing and community engagement efforts
• Lead the way on social media as a tool for connection and visibility

Serving Families as Funeral Director (40%)

Serving families

• Arrange and conduct funeral and memorial services with professionalism, organization, and genuine care, in keeping with Vertin policy
• Grow your business's presence through active involvement in community, religious, and civic organizations
• Keep your location's local and online marketing current and accurate

Service excellence

• Promote a safe, healthy work environment
• Stay current on all professional, state, and federal funeral service licensing requirements
• Provide compassionate aftercare — delivering documents, cards, and information on insurance and pre-arrangements to next of kin
• Share pre-need referrals with your Preneed Specialist
• Support service logistics: parking, ushering, driving funeral vehicles, floral delivery, supply runs, and special events
• Prepare accurate service and cremation documentation and handle related office duties
• Help maintain funeral home vehicles, facilities, property, and supply inventory

• Associates degree in mortuary science (must be dual licensed in Funeral Director and Embalmer)
• Must be able to get licensed in the state of Wyoming
• A strong communicator and consensus builder who can turn financial reports into action for others
• Experience providing management support across multiple sites and a broad geographic area
• An understanding of sound business practices and how they support your team's mission
• Strong prioritization, multitasking, and delegation skills
• A knack for building relationships across a local or multi-community footprint
• Current Funeral Director license (or eligibility for licensure) as required in your state

• Candidates should be able to perform these essential functions, with or without reasonable accommodation.

• Annual salary: USD 95,000-115,000
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources