General Manager

Vertin; Detroit (MI); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Health plan

Retirement plan

Life Insurance

Paid time off

Family leave

Disability insurance

Training & development

Wellness resources

Job summary

Vertin seeks a General Manager to lead a team and P&L on-site at the Gillette, WY location, with relocation offered. The role combines leadership of operations (60%) with serving families as Funeral Director (40%), focusing on community presence and service excellence across multiple sites.

You will grow market share, develop people, and ensure compliance with licensing while maintaining Vertin’s century-old mission in the community.

Qualifications

• Associates degree in mortuary science and dual license as Funeral Director and Embalmer.
• Licensed in Wyoming or eligible for Wyoming licensure.
• Strong communication and consensus-building to translate financial reports into action.
• Experience managing multiple sites across a broad geographic area.
• Solid understanding of sound business practices.
• Strong prioritization, multitasking, and delegation.
• Ability to build relationships across a multi-community footprint.
• Current Funeral Director license or eligibility.

Responsibilities

• Lead team performance and scheduling; ensure goals are met.
• Engage community and elevate brand presence; lead local events and social media.
• Oversee funeral and memorial services with professionalism and care.
• Maintain service excellence, safety, licensing compliance, and aftercare.
• Manage logistics: parking, ushering, transport, and supply runs.
• Prepare service documents; maintain vehicles, facilities, and inventory.

Skills

Team leadership

Communication

Prioritization

Multitasking

Delegation

Relationship building

Education

Associates degree in mortuary science

Dual licensed Funeral Director and Embalmer

Job description

Vertin is looking for a General Manager who's just as comfortable leading a team and a P&L as they are standing beside a family on one of the hardest days of their lives. This is a role for someone who wants to grow market share, develop people, and keep a century-old mission alive in their community — one story at a time. This position will work onsite at our Gillette, WY firm. Relocation is offered.

Leadership & Operations (60%)

Team leadership & performance

• Build fair, well-covered schedules for calls, services, events, and meetings across your operating group
• Set clear expectations and track performance against established metrics, delivering timely feedback and addressing issues early
• Hold your team accountable to shared goals and results
• Partner with Location Managers to lead regular staff meetings, per the Vertin Business Model

Community & brand presence

• Champion active associate involvement in the communities you serve
• Review and elevate current marketing and community engagement efforts
• Lead the way on social media as a tool for connection and visibility

Serving Families as Funeral Director (40%)

Serving families

• Arrange and conduct funeral and memorial services with professionalism, organization, and genuine care, in keeping with Vertin policy
• Grow your business's presence through active involvement in community, religious, and civic organizations
• Keep your location's local and online marketing current and accurate

Service excellence

• Promote a safe, healthy work environment
• Stay current on all professional, state, and federal funeral service licensing requirements
• Provide compassionate aftercare — delivering documents, cards, and information on insurance and pre-arrangements to next of kin
• Share pre-need referrals with your Preneed Specialist
• Support service logistics: parking, ushering, driving funeral vehicles, floral delivery, supply runs, and special events
• Prepare accurate service and cremation documentation and handle related office duties
• Help maintain funeral home vehicles, facilities, property, and supply inventory

• Associates degree in mortuary science (must be dual licensed in Funeral Director and Embalmer)
• Must be able to get licensed in the state of Wyoming
• A strong communicator and consensus builder who can turn financial reports into action for others
• Experience providing management support across multiple sites and a broad geographic area
• An understanding of sound business practices and how they support your team's mission
• Strong prioritization, multitasking, and delegation skills
• A knack for building relationships across a local or multi-community footprint
• Current Funeral Director license (or eligibility for licensure) as required in your state

• Candidates should be able to perform these essential functions, with or without reasonable accommodation.

• Annual salary: USD 95,000-115,000
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources