General Manager| FS Food Group

Midwood Smokehouse; Charlotte (NC); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive training program

Employer-paid health insurance (MD/DEN

Life insurance after 6 months

Monthly bonus program

Paid time off after 6 months

Career development and growth

Job summary

FS Food Group in the Charlotte area is seeking a Restaurant General Manager to lead our multi-brand family in delivering outstanding guest experiences. You will oversee operations, financial performance, and staff, driving growth and maintaining top quality across locations.

Join a team with comprehensive training, employer-paid health benefits for management, a monthly bonus program, and growth opportunities in a dynamic dining group.

Qualifications

• 5+ years of leadership experience in full-service, high-volume restaurants.
• Strong budgeting, forecasting, and P&L understanding.
• Knowledge of Mecklenburg County food safety regulations.
• Excellent leadership and communication skills.
• ServSafe certification is a plus.

Responsibilities

• Lead a team of managers and hourly staff to deliver exceptional guest experiences.
• Drive revenue growth, profitability, and guest satisfaction.
• Ensure policy compliance and uphold standards of service, quality, and cleanliness.
• Oversee budgeting, financial planning, and cost controls.
• Manage hiring, training, scheduling, and performance management.
• Maintain health, safety and sanitation standards.
• Build relationships with vendors and community partners.

Skills

Leadership experience

Budgeting & P&L

Food safety knowledge

Microsoft Office

Guest satisfaction

Tools

Microsoft Office Suite

Job description

Restaurant General Manager | FS Food Group

Salary up to $100,000 (DOE)

Our commitment to innovation and shaping the local dining scene is evident in our ambitious plans for further growth in and around the Charlotte area. This is an exciting time to join FS Food Group and lead our team toward becoming a culinary cornerstone in the region.

Our family of restaurants includes:

• Mama Ricotta's (est. 1992)
• Paco's Tacos and Tequila (est. 2010, 2 locations)
• Little Mama's Italian Kitchen (est. 2020, 3 locations)
• Calle Sol Latin Café (est. 2021, 2 locations)
• Midwood Smokehouse (est. 2011, 6 locations)
• Yafo Kitchen (est. 2015, 4 locations)
• Plate Perfect Catering (est. 1993)

Why Join the FS Food Group Family?

• Competitive compensation based on experience.
• Comprehensive and well-rounded training program.
• 100% Employer-paid Medical and Dental Insurance for all management.
• Employer-paid base life insurance policy after 6 months of service.
• Achievable Monthly Bonus Program.
• Paid Time Off starting at 6 months of service.
• Continued career development and unlimited growth opportunities.

A "Day in the Life" as a General Manager:

As the General Manager, you will be responsible for overseeing all aspects of your restaurant’s operations, ensuring exceptional guest experiences, and leading a team to success. You will provide strategic direction, manage financial performance, and uphold the highest standards of service, quality, and cleanliness.

General Manager Responsibilities include but are not limited to:

• Lead and inspire a team of managers and hourly employees, fostering a positive and motivating work environment.
• Develop and execute strategies to drive revenue growth, increase profitability, and enhance guest satisfaction.
• Ensure compliance with company policies, procedures, and standards, as well as relevant laws and regulations.
• Manage budgeting, financial planning, and cost control measures to achieve financial targets.
• Oversee hiring, training, scheduling, and performance management processes.
• Implement and maintain health safety and sanitation standards, including food handling and restaurant maintenance.
• Build and maintain relationships with vendors, suppliers, and community partners.
• Handle guest inquiries, feedback, and complaints with professionalism and efficiency.

General Manager Requirements:

• Minimum of 5 years of leadership experience in the restaurant industry, with a focus on full-service, high-volume operations.
• Strong understanding of restaurant financials, including budgeting, forecasting, and P&L analysis.
• Thorough knowledge of food safety and sanitation regulations for Mecklenburg County.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to drive results, solve problems, and make strategic decisions.
• Proficiency in computer systems and software, including Microsoft Office Suite.
• Must be able to move and process information quickly.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Must be able to bend, stoop and lift up to 25lbs.
• Valid ServSafe certification is a plus.

Company Information

FS Food Group is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Disclaimer: The above job description is not an exhaustive list of all duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at FS Food Group, employment is “at will” or voluntary on both the part of the employee or employer. This means employment can be terminated by either party with or without notice and/or with or without cause.

From the fresh, convenient YAFO Kitchen locations, to all the smoky old-school barbecue from each Midwood Smokehouse, and from the homey Italian recipes of Mama Ricotta’s to the festive menu of Paco’s Tacos and Tequila and Calle Sol Latin Café, the company continues to provide the market with the best of every segment. Fresh real ingredients, an emphasis on teamwork and a commitment to quality have propelled Frank Scibelli and FS Food Group to the success they enjoy today.