Restaurant Assistant Manager

Midwood-Smokehouse; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Extensive training

Management health & dental

Life insurance after 6 months

Monthly bonus

Paid time off

Holiday closures

Job summary

Midwood Smokehouse Charlotte is seeking an Assistant Manager to lead a fast-paced, high-volume team and uphold authentic barbecue standards. You will support the General Manager in driving revenue, guest satisfaction, and operational excellence in a busy restaurant environment.

You will partner on staffing, training, scheduling, budgeting, and safety, while mentoring staff and ensuring food safety compliance. We offer strong training and management benefits.

Qualifications

• 2+ years of floor management experience in a high-volume restaurant.
• Strong teamwork and leadership capabilities.
• Lead by example with a positive, motivating environment.
• Effective time management and prioritization of tasks.
• Excellent communication and customer service skills.
• Stamina to work up to 52 hours per week.
• Flexible hours, including evenings, weekends, and holidays.
• Able to bend, stoop, and lift up to 25lbs.
• Familiarity with Mecklenburg County food safety guidelines.
• High School Diploma required; degree preferred.

Responsibilities

• Assist in leading a team of managers and hourly staff to drive revenue and guest satisfaction.
• Support budgeting, financial planning, and cost-control measures.
• Ensure compliance with company policies and local health and sanitation standards.
• Oversee hiring, training, scheduling, and performance management.
• Maintain safe, clean operations and vendor relationships.
• Address guest inquiries, feedback, and resolve issues promptly.
• Collaborate with executives on promotions and growth opportunities.

Skills

Floor management

Team leadership

Customer service

Time management

Communication

Education

High School Diploma

Job description

Restaurant Assistant Manager | Midwood Smokehouse | FS Food Group

Join the Smoke'n Awesome Team at Midwood Smokehouse!

Midwood Smokehouse, a proud member of the FS Food Group portfolio, is in search of a dynamic and committed Assistant Manager to join our vibrant restaurant family in the bustling Charlotte market. We're seeking individuals with a flair for leadership, a passion for advancement, and a genuine love for the exhilarating pace of managing a premier restaurant.

Midwood Smokehouse is dedicated to authentic barbecue: no pellets, no gas, no power outlets; just hardwood and hard work. Our menu showcases a variety of barbecue styles, from North Carolina hog to Texas beef, celebrating the rich traditions of American barbecue. With ambitious expansion plans on the horizon, we’re seeking visionary leaders like you to join us on this exciting journey and help shape the future of our renowned brand.

Why Join the FS Food Group Team?

• Competitive compensation based on experience.
• Comprehensive and well-rounded training program.
• 100% Employer-paid Medical and Dental Insurance for all management.
• Employer-paid base life insurance policy after 6 months of service.
• Achievable Monthly Bonus Program.
• Paid Time Off starting at 6 months of service.
• Closed for family time on major holidays - Thanksgiving and Christmas Day.

Assistant Manager Responsibilities:

• Support the General Manager in leading and inspiring a team of managers and hourly employees, cultivating a culture of teamwork, respect, and accountability.
• Assist in developing and executing strategies to drive revenue growth, enhance guest satisfaction, and maintain profitability while staying true to our authentic barbecue offerings.
• Ensure adherence to company policies, procedures, and standards, as well as local regulations governing food safety and sanitation.
• Collaborate with the General Manager in budgeting, financial planning, and cost control measures to achieve financial targets and maximize operational efficiency.
• Contribute to hiring, training, scheduling, and performance management processes, nurturing talent and promoting professional development within the team.
• Maintain a safe and clean environment by overseeing health safety and sanitation standards, including food handling practices and restaurant maintenance.
• Foster strong relationships with vendors, suppliers, and community partners, ensuring smooth operations and support for our local sourcing initiatives.
• Assist in addressing guest inquiries, feedback, and complaints with professionalism and efficiency, striving to exceed expectations and resolve issues promptly.
• Collaborate with the executive team to identify opportunities for business initiatives, promotions, and continuous improvement efforts.

Assistant Manager Requirements:

• 2+ years of floor management experience in a high-volume restaurant environment
• Ability to work together as a team.
• Lead by example and foster a positive and motivated work environment.
• Ability to manage time effectively and prioritize tasks.
• Exhibit excellent communication, customer service, and organizational skills.
• Must have the stamina to work up to 52 hours per week.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Must be able to bend, stoop, and lift up to 25lbs.
• Familiarity with food handling, safety, and compliant restaurant guidelines for Mecklenburg County
• High School Diploma (Four Year Degree or Hospitality Degree preferred)

Midwood Smokehouse Charlotte locations:

• Midwood Smokehouse - Plaza Midwood - 1401 Central Ave, Charlotte, NC 28205
• Midwood Smokehouse - Ballantyne - 12410 Johnston Rd, Charlotte, NC 28277
• Midwood Smokehouse - Park Road - 540 Brandywine Rd, Charlotte, NC 28209

Company Information

FS Food Group is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Disclaimer: The above job description is not an exhaustive list of all duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at FS Food Group, employment is “at will” or voluntary on both the part of the employee or employer. This means employment can be terminated by either party with or without notice and/or with or without cause.

We’re your neighborhood smokehouse using nothing but Cackalacky hickory hardwood and hard work to make the best barbecue around. We celebrate barbecue styles from across the country. Texas brisket, Memphis-style ribs, Kansas City burnt ends, and—of course—Carolina chopped pork from our own back yards. Barbecue is for everyone, so we can’t wait to see y’all soon.